The Business Intelligence Boom
Where is this Leading & Who Must Come to the Rescue? Article for HITEC June 2014 Report As a revenue management specialist I am constantly reevaluating data sources and data sets. Long gone are the days of relying solely on market share reports, competitive...Read More
How Effective is Your Revenue Meeting?
It’s Wednesday morning, 10 am…the boardroom’s booked, the report packages are ready…the “usual suspects” enter the room to participate in this week’s revenue management meeting. The revenue manager has prepared the latest pick-up report, updated the rate shopping data, downloaded the STAR report and...Read More
Hotel Revenue Trends
I recently attended two leading industry conferences and came away with a sense of awe, excitement, and trepidation. As a revenue management specialist I try to take time each year to attend the Hotel Sales & Marketing Association International’s Revenue Optimization Conference (HSMAI ROC)...Read More
Total Revenue Management in the Year 2020 – A Futuristic View of Optimal Profitability
Hospitality Upgrade Article – April 2013 Everything evolves. Eventually, processes…procedures…practices…move to that next level – to that next elevation of innovation. Sometimes this movement is mind-boggling – like the biobot…a tiny hydrogel robot produced by a 3-D printer that is small enough to crawl...Read More